Privacy Policy (NavgrahMandir.org)

Effective Date: Updated for 2025
Operated By:
Ancient Shree Navgrah Mandir, Khargone (M.P.)
Under the guidance of Acharya Lokesh Jagirdar (6th Generation Priest, Jyotish Acharya)

Privacy Policy

This Privacy Policy explains how NavgrahMandir.org collects, uses, stores, and protects the information of devotees worldwide who access our website or book puja/yagya services.

By using the website, you agree to the practices described in this policy.

1. Introduction – Your Privacy Matters

NavgrahMandir.org respects the sanctity of your personal information.
As a temple-based service with a 250-year-old legacy, we ensure that every devotee’s details are treated with confidentiality and devotion.

We do not sell, rent, or misuse your data under any circumstances.

2. Information We Collect

We collect the minimum information required to perform your puja/yagya and provide a smooth website experience.

a) Personal Information (Provided by Devotee)

  • Full Name
  • Gotra
  • Family Members’ Names (for Sankalp)
  • Address (if prasad delivery applies)
  • Email Address
  • Phone Number
  • Puja Details & Preferences
  • Date of Birth (only if required for astrology)**
  • Time & Place of Birth (astrology consultations only)**

b) Technical Information (Automatically Collected)

  • IP address
  • Browser type
  • Device information
  • Cookies (for user experience & analytics)
  • Pages visited
  • Time spent on pages

c) Payment Information

Payment is processed securely through third-party gateways.
NavgrahMandir.org does not store any card or banking details.

3. Purpose of Collecting Information

Your information is used for:

✔ Performing Online Puja/Yagya Services

To include your details in Sankalp, your name must be taken correctly.
This is the primary reason for collecting personal details.

✔ Sending Confirmation & Ritual Updates

We use your email/WhatsApp for:

  • Puja confirmation
  • Live-stream links (if provided)
  • Photos/videos (if applicable)
  • Prasad shipping updates

✔ Astrology Consultation (Optional)

If booked, your birth details are used solely for horoscope and calculations.

✔ Improving Website Performance

Cookies help enhance user experience and page loading.

4. Information Sharing Policy

We DO NOT share your information with anyone except:

a) Internal Temple Team

Only the authorized Vedic team performing your puja has access to your Sankalp details.

b) Payment Gateways

Used for secure online transactions.

c) Shipping & Courier Partners

(Only if prasad delivery is involved.)

We do NOT sell, rent, trade, or misuse data under any circumstances.

5. Live Streaming & Media

We may capture photos/videos of rituals for:

  • Sending to the devotee
  • Temple archives
  • Proof of ritual completion

We do not disclose personal devotee details publicly.

6. Cookies Policy

Cookies help us improve services and may track:

  • Preferences
  • Returning visits
  • Analytics

You can disable cookies in your browser settings.

7. Data Storage & Protection

We use secure servers and encryption to keep your data protected.
Your information is stored only as long as it is needed for:

  • Puja processing
  • Legal requirements
  • Temple archives (non-personal)

After completion, unnecessary data is safely deleted.

8. International Users

Devotees from outside India agree that their data may be processed in India.
All data is handled with care under Indian regulations.

9. Your Rights

You may request:

  • Correction of personal details
  • Deletion of non-essential data
  • Information on how your data is used

Write to us at the official email for such requests.

10. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent.

11. Live Telecast Disclaimer

Live-streaming may fail due to technical issues, but your ritual still continues in full.
This does not affect the privacy of your information.

12. Changes to This Policy

We may update this Privacy Policy when necessary.
Updates will be posted as soon as possible.

13. Legal Entity Disclosure

“NavgrahMandir.org is owned and operated by “Radha Rani Enterprises”, a registered partnership firm.
Partners: Priya Jagirdar and Rachana Dwivedi.
All online puja, yagya, astrology, and related spiritual services listed on this website are administered and managed under this firm.”

14. Contact Information

For privacy-related questions, corrections, or requests:
📧 Official Email: navgrahmandir@gmail.com
📞 Support Number: +91 9171314313
🌐 Website: NavgrahMandir.org

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